South Africa: Access to services via Internet

source: IOL
July 30 2008 at 12:58PM
By Arthi Sanpath

People can expect to access important services through centralised government departments in the near future.

This is according to Zaid Aboo-baker, chief director of the department of public service and administration, who was speaking at the Govtech conference in Durban on Tuesday.

“We don’t want people to be pushed from office to office anymore,” he said.

Aboobaker said the department was involved in a project where information technology communication (ICT) was being used in establishing central points for the applications for identity documents, birth registration, foster child grants, maintenance orders and notice of deaths.

“All these will be electronically enabled, and it will be much faster and efficient,” he said.

He added that the system would not be only about [continue reading]

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